Contact Information

Mailing address:
Fred Hutch Cancer Center
Purchasing
Mail Stop LG-640
PO Box 19024
Seattle, WA 98109-1023

Last Modified: 08-18-26

GHX Vendor Credentialing

Background

It is the intent of Fred Hutch - Supply Chain (clinical operations) to establish responsible relationships with vendors that are not in conflict with any regulatory requirements.

This policy supports a safe and private environment for our patients, families, and staff while fostering a mutually beneficial relationship with our vendors.

Vendor relationships with practitioners raise a number of operational, compliance, ethical and economic issues. It is recognized that vendor-practitioner relationships can serve legitimate educational and operational purposes and may occasionally include vendor participation in patient care activities. This policy seeks to preserve those legitimate relationships but also provide a framework to avoid conflicts with regulatory concerns; - including but not limited to:

  • HIPAA – HIPAA has very strict requirements with respect to preservation of patient privacy. 
  • Anti-kickback statute – acceptance of any remuneration to induce referrals for medical services or items potentially violates the statute.
  • Ethical considerations with respect to accepting gifts from vendors

Purpose

  • To establish guidelines for vendors doing business at Fred Hutch - clinical
  • To provide guidelines for all Fred Hutch - clinical workforce when interacting with vendors
  • To minimize interruption of patient care and staff productivity
  • To support a safe and private environment for our patients, families, and staff
  • To provide reasonable security of our patients, staff and property
  • To ensure compliance with Federal and State regulatory mandates (i.e., CMS, DOH) and applicable accreditation standards (i.e., The Joint Commission) for monitoring onsite visitation of vendor representatives.
  • To assure appropriate identification of all vendors visiting the Fred Hutch - clinical South Lake Union Main Clinic (SLU)

Definitions

Vendor – Personnel who represent a company or companies and enters the Fred Hutch - clinical or sells/markets any patient care supplies, equipment or services to Fred Hutch - clinical, including, but not limited to, all consulting and administrative staff, physicians, administrators, nurses, pharmacists, contracting managers, buyers or purchasing agents and general users of the company's product. Sales Representatives include all categories of supplies, services and equipment (e.g., medical-surgical, pharmaceuticals, laboratory, information technology, capital equipment, office products, etc.). Such representatives can generate sales, demonstrate products, solve problems, advise clients on matters, quote prices or conduct other duties generally associated with representing their company(s).

Pharmaceuticals – any and all medications, drugs and IV solutions.

Policy

This policy applies to vendors entering the Fred Hutch - clinical facilities.

All vendors visiting the Fred Hutch - clinical SLU (with the exceptions of those listed below) will be required to become credentialed using the Vendormate system and will also be required to check in and out at Fred Hutch - clinical utilizing the GHX Healthcare Exchange kiosks.

Exceptions to the Fred Hutch - clinical Vendor Credentialing Policy

Examples of exceptions include:

  • Partner Institutions
  • Academic institutions
  • Catering- Catering personnel must stop at the main floor reception desk, or will be subject to the vendor policy
  • City, county, state, and federal agencies
  • Corporate entities that provide legal or financial services to Fred Hutch - clinical
  • Other health care facilities or systems
  • Professional affiliations
  • Representatives of The Joint Commission and other accreditation agencies
  • Study Monitors

All vendors' representatives visiting the Fred Hutch - clinical SLU are required to register in the Fred Hutch - clinical Vendor Credentialing Program managed by GHX Healthcare Exchange.

The registration process is managed by GHX Healthcare Exchange. All registration fees are paid directly to GHX Healthcare Exchange.

Each vendor representative will be required to provide documentation during the registration process specific to their risk category in order to be credentialed for doing business with Fred Hutch - clinical. This documentation includes but is not limited to:

  • Letter of attestation on official company letterhead acknowledging completion of a criminal background check.
  • Proof of a current negative tuberculosis test or if a history of a positive TB skin test, the vendor must provide a letter of attestation on official company letterhead that subsequent chest x-ray results are documented and annual TB symptom screening is completed in lieu of skin testing.
  • Letter of attestation on official company letterhead citing training and proficiency on the product line or equipment with which the representative will be demonstrating, in-servicing or providing technical assistance.

Vendor representatives who do not provide all required documentation during the registration process will not be authorized to conduct business at Fred Hutch - clinical until all registration requirements are met.

Vendor representatives must acknowledge reading required policies and statements during the registration process. These documents may include but are not limited to:

  • Vendor Policy
  • Confidentiality and Nondisclosure Agreement
  • Vendor Code of Conduct

Vendor representatives who choose not to participate in the Fred Hutch - clinical Vendor Credentialing Program will not be authorized to conduct business with Fred Hutch - clinical.

Sign-In and Badge Requirements

The vendor representative will sign in at one of the following locations on the day of his/her appointment to receive a vendor badge. The temporary vendor badge must be prominently worn above the waist at all times during the visit. Badges are only valid for one day.

  • Main Floor Reception Kiosk
  • Loading Dock Kiosk

Scheduled Appointments

The vendor will need to request an appointment with an appropriate Fred Hutch - clinical staff member. No walk-ins or cold calls are allowed. Vendors will only meet with those individuals with whom they have a scheduled appointment. Access is limited to the department the vendor has been authorized to visit.

Conditions During Visitation

No vendor may leave promotional materials in patient care areas. Direct-to-consumer marketing (i.e. from a vendor directly to a patient) is prohibited.

No vendor may leave product samples with the end user. All product samples will be left with the Associate Director of Materials Management and Purchasing or member of the Products Standards Workgroup.

Parking

Vendors are not allowed to park in the Fred Hutch - clinical parking garage. Parking vouchers will not be provided. Vendors delivering product must use the Fred Hutch - clinical loading dock.

Protected Health Information (PHI)

If the Fred Hutch - clinical's relationship with the vendor requires the Fred Hutch - clinical to permit access by the vendor to protected health information, an executed Business Associate Agreement shall be required prior to the granting of access or disclosure by the Fred Hutch - clinical in accordance with the HIPAA Privacy Rule. If vendors will have access to protected health information that is not related to the Fred Hutch - clinical's treatment of the patient, healthcare operations or payment, a HIPAA compliant patient authorization is required to release this information to the vendor. 

Fred Hutch - Clinical Department Responsibilities During a Visit

The department manager or physician who is meeting with the vendor is responsible for ensuring that s/he has signed in at a Kiosk location. If the vendor has not, s/he must be instructed to return to the Kiosks location to complete this process.

A department representative will accompany or monitor activity of vendors in all areas.

If vendors are scheduled to attend meetings or educational programs, patient information disclosed should be minimized to the extent possible. The Chair of the meeting or the Department sponsoring the event has the responsibility for maintaining the confidentiality of patient information when vendors are present and is directly responsible for all information shared with vendors.

Equipment Use During Visit

Vendors must do the following prior to using any Fred Hutch - clinical PIT: "Power industrial truck" or "PIT" means any powered pallet jacks, scissor lifts, forklift, or any other mobile, power-driven vehicle used to carry, push, pull, lift, stack, or tier material.

Submit proof of current training as provided in WAC 296-863-600 (Power Industrial Trucks Training) to Fred Hutch Environmental, Health, and Safety (EH&S) (phone: 206.667.4866, fax: 206.667.4048; email: ehs@fredhutch.org). The training record must indicate the name of the operator, the date of the training, date of the evaluation, and the name of the person who gave the training/evaluation; AND receive written approval from EH&S. EH&S may, at its discretion, require driving test(s) on specific equipment to ensure proper operation prior to approving its use.

Sign a Waiver and Indemnity Agreement in the form.

New Medical Technology, Equipment, Supplies, and Pharmaceuticals

Any new supplies or equipment being used by Fred Hutch - clinical staff or providers must first go through the Products Standards Workgroup approval process. Pharmaceutical samples are not allowed in the Fred Hutch - clinical space.

Gifts, Gratuities and Items of Value

Vendors will act in compliance with the requirements of Fred Hutch - clinical "Gift, Gratuities, Food, Beverages and Other Items of Value" policy.

Purchasing Policies & Procedures 

Vendor representatives must conform to Fred Hutch - clinical policies related to purchasing and product evaluation.

Items shipped/brought to Fred Hutch - clinical will have an authorized Purchase Order Number (PO#).

All requests for product and equipment evaluation will be handled through Pharmacy or Materials Management Department, as appropriate.

Biomedical Engineering must inspect all medical electrical equipment prior to use. This includes demonstration or trial equipment.

Policy Enforcement

All Fred Hutch - clinical workforces are expected to uphold the highest ethical standards in interactions with all vendors. Each member of the workforce is responsible for reporting violations of this policy to the Integrity Hotline 206.624.1159.

If a vendor does not adhere to this policy, the Fred Hutch - clinical Integrity Officer, Security and/or the Purchasing Manager will be required to thoroughly investigate. Appropriate disciplinary action will be taken for vendor representatives who violate this policy.

Fred Hutch - clinical at Northwest and Fred Hutch - clinical at Evergreen follow Northwest Hospital and Evergreen Hospital Vendor Policies.